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West Roxbury: Ice dam water inside the walls

Ice dam · Insurance claim

Project

West Roxbury: ice dam water inside the walls, rebuilt in 15 days

Meltwater backed up under the shingles and ran down inside the bedroom wall. The stain on the ceiling was the small part. Behind the drywall, the insulation was soaked and the framing was wet, and the first insurance scope missed most of it.

Before: the bedroom wall opened, wet insulation exposed
Before: wall opened, wet insulation pulled
Ice dam on the roof edge before steam removal
The ice dam on the roof edge, removed with steam and no shingle damage
After: the finished bedroom
After: insulation, drywall, paint, floor
The askStop the leak, find everything the water touched, and get the family back in the room.
What we didSteam-removed the ice dam, opened the wall, pulled wet insulation, dried the framing, documented the hidden damage, supplemented the claim, and rebuilt.
The number15 days from insurance approval to move-in. The documentation is what made the supplement stick.

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