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Steam removal and interior repair

Ice Dam Removal in Greater Boston: Steam Removal and Interior Repair

Ice dams cause more interior damage than most homeowners expect. SR Enterprises removes the ice dam and fixes what it broke: ceilings, walls, insulation, drywall. We document everything for your insurance claim.

Photo: steam removal on a West Roxbury roof. The channel through the ice is where the water was backing up.

What an ice dam does

What an ice dam actually does to your house

An ice dam forms when heat escaping through your roof melts snow at the upper surface, and that water refreezes at the colder eave. As it builds, it forces water backward under your shingles, straight into your walls and ceiling. By the time you see a stain on the ceiling, water is already behind the drywall, soaking the insulation, and possibly into the floor structure below. The stain isn't the problem. The wet insulation you can't see is.

A real West Roxbury job: ice dam buildup pushed water through the soffit and along the wall cavities. By the time we arrived, the damage was already inside. Documented start to finish, rebuilt by the same crew.

How we do it

Ice dam steam removal in Greater Boston, then the interior repair most companies skip

01

Steam removal

Not picks, not salt, not heat tape thrown on top. Steam removes the ice without damaging shingles and without ice-melt chemicals in your gutters. The dam comes off cleanly and the downspout clears.

02

Interior assessment

This is where most ice dam companies stop. We don't. If the ceiling is wet, we check the insulation above it. Wet insulation doesn't dry. It holds moisture and creates a mold environment.

03

Full interior repair

Insulation removal and replacement, drywall repair, tape, finish, and paint. You're not left with a hole in your ceiling and a referral to call someone else.

04

Insurance documentation

Photos, moisture readings, and scope in a format that supports your claim. First claim? We'll walk you through what to expect.

Insurance

Ice dam damage and your insurance claim

Most homeowners insurance covers interior damage caused by ice dams. The ice dam removal itself is often not covered (it's considered maintenance), but the resulting ceiling, wall, and insulation damage typically is. We document the interior damage so your claim is clear.

  • Steam removal, no shingle damage, no chemical runoff
  • Full interior assessment after exterior ice removal
  • Insurance documentation included: photos, moisture readings, scope
  • MA HIC License #215304, licensed and fully insured
  • BBB Accredited Business, accredited April 2026
Season

Ice dam season in Greater Boston

January through March is peak seasonMost calls come during multi-day cold snaps after heavy snowfall, the conditions that build the worst dams.
Had ice dams last winter? Call in the fall.We can assess whether attic insulation and ventilation are the underlying cause, and fix them before the next season starts.

Ice dam damage gets worse every day it goes unaddressed

We remove the dam and fix what it broke. Ice dam leaks go to the front of the schedule.

Serving Boston, Quincy, Dorchester, Cambridge, Dedham, Charlestown, West Roxbury, Brookline, and surrounding Greater Boston communities.