Ice dams cause more interior damage than most homeowners expect. SR Enterprises removes the ice dam and fixes what it broke — ceilings, walls, insulation, drywall. We also document everything for your insurance claim.
An ice dam forms when heat escaping through your roof melts snow at the upper surface, and that water refreezes at the colder eave. As it builds, it forces water backward under your shingles — and that water goes straight into your walls and ceiling.
By the time you see a stain on your ceiling, the water is already behind your drywall, soaking your insulation, and potentially into the floor structure below. The stain isn't the problem. The wet insulation you can't see is.
This is the same pattern we see in water damage jobs across Boston every winter — ice dam damage that was caught late because the exterior looked manageable.
We use steam. Not picks, not salt, not heat tape thrown on top. Steam is the only method that removes the ice without damaging your shingles and without leaving a mess of ice-melt chemicals on your roof and in your gutters.
A crew member works from a ladder or the roof depending on the layout. The ice comes off cleanly, the downspout clears, and the water drains the way it's supposed to.
Ice dam causing an active leak right now?
This is where most ice dam companies stop. We don't.
Once the exterior is clear, we assess the interior damage. If your ceiling is wet, we check the insulation above it. If the insulation is saturated, it needs to come out — wet insulation doesn't dry; it holds moisture and creates a mold environment.
We handle the full interior repair: insulation removal and replacement, drywall repair, tape, finish, and paint. You're not left with a hole in your ceiling and a referral to call someone else.
Most homeowners insurance covers interior damage caused by ice dams. The ice dam removal itself is often not covered (it's considered maintenance), but the resulting ceiling damage, wall damage, and insulation replacement typically are.
We document the interior damage — photos, moisture readings, scope — in a format that supports your claim. If you've never filed a water damage claim before, we'll walk you through what to expect.
January through March is peak season. We get a lot of calls during multi-day cold snaps after heavy snowfall — the conditions that build the worst dams.
If your house had ice dam problems last winter, call us in the fall. We can assess whether your attic insulation and ventilation are the underlying cause — and fix them before the next season starts.
Call us for same-day response. We remove the dam and fix what it broke.
Serving Boston, Quincy, Dorchester, Cambridge, Dedham, Charlestown, West Roxbury, Brookline, and surrounding Greater Boston communities.
